Agenda
Time
Session
Speaker
9:00 AM
Register
9:30 AM
Welcome & Adobe Overview
George Hronis
Managing Director, DX APAC
Managing Director, DX APAC
9:40 AM
Adobe Overview - Summit Keynote
Chak Ming Fai
Director, Solution Consulting, Southeast Asia
Director, Solution Consulting, Southeast Asia
10.25 AM
Keynote: Customer Spotlight
Shashank Sharma
Director, Head of Digital Experience, Southeast Asia
David Llamas
Chief Digital Officer Central Retail Digital,
Central Group
Sutirapan Sakkawatra
Chief Customer Officer,
SCB X Public Company Limited
Director, Head of Digital Experience, Southeast Asia
David Llamas
Chief Digital Officer Central Retail Digital,
Central Group
Sutirapan Sakkawatra
Chief Customer Officer,
SCB X Public Company Limited
10.50 AM
Coffee Break
11.10 AM
Keynote: Fireside Chat
Accenture
11.30 AM
Using Data and Insight as a Force Multiplier for CXM
Manish Gambhir
Senior Solutions Consultant, Southeast Asia
Senior Solutions Consultant, Southeast Asia
12.15 PM
Lunch
1.15 PM
Personalised Insights and Engagement with Adobe Experience Platform
Scott Gruer
Senior Solutions Consultant, Southeast Asia
Senior Solutions Consultant, Southeast Asia
2.00 PM
Impactful Experiences: From Content Creation to Personalisation
Mark Szulc
Senior Manager, Product Marketing (Adobe Experience Manager)
Senior Manager, Product Marketing (Adobe Experience Manager)
2.45 PM
Coffee Break
3.05 PM
Commerce Made Personal
Scott Rigby, Chief Technology Advisor, APAC and
Guest speaker: Dan Itsarayoungyuen, Chief Technology Officer (CTO), Ascend Commerce Digital Group
Guest speaker: Dan Itsarayoungyuen, Chief Technology Officer (CTO), Ascend Commerce Digital Group
3.50 PM
Transforming Omnichannel Customer Engagement
Samrat Manak, Senior Solutions Consultant, Southeast Asia and
Guest speaker: Athikom Thongprachan, FVP - Co Head of Marketing Campaign Intelligence, KASIKORNBANK
Guest speaker: Athikom Thongprachan, FVP - Co Head of Marketing Campaign Intelligence, KASIKORNBANK
4.35 PM
Closing Locknote
4.55 PM
Wrap up and Closing
5.05 PM
Networking Drinks
Speakers
George Hronis
Managing Director,
DX APAC
Dan Itsarayoungyuen
Chief Technology Officer (CTO),
Ascend Commerce Digital Group
Athikom Thongprachan
FVP, Co Head of Marketing Campaign Intelligence,
Kasikornbank
David Llamas
Chief Digital Officer Central Retail Digital,
Central Group
Sutirapan Sakkawatra
Chief Customer Officer,
SCB X Public Company Limited
Shashank Sharma
Director, Head of Digital Experience,
Southeast Asia
Manish Gambhir
Senior Solutions Consultant,
Southeast Asia
Scott Gruer
Senior Solutions Consultant,
Southeast Asia
Mark Szulc
Senior Manager,
Product Marketing (Adobe Experience Manager)
Scott Rigby
Chief Technology Advisor,
APAC
